Questions about your stay

We’re here to answer any questions you may have about your stay at Hotel Schlehdorn. Did we miss anything, or is there anything else on your mind? Send us an email at hotel@schlehdorn.de—we’re here to help!

Hotel Schlehdorn mit Pool

Questions about the hotel in general

The rooms are available from 4 pm on the day of arrival. Check-out is until 11 am on the day of departure.

Dogs are more than welcome here! Please officially register your pet when you make your reservation. Please note that dogs are only permitted if advance notice is given and they are provided with a dog bed or blanket. Dogs must always be kept on a leash inside the building, and they are not permitted in the wellness area.

We ask that your dog follow our dog house rules (PDF).

We accept the following means of payment: cash, EC card, MasterCard, VisaCard and V-Pay.

You will find free parking spaces around the hotel with direct access to our main and side entrances.

We are happy to offer our guests a shuttle from the surrounding train stations to our hotel for the day of arrival and departure on request up to 48 hours before arrival. The transfer to Altglashütten station is free of charge, to Titisee station we will be happy to take you for a fee. Please let us know your arrival time one day before arrival. Please note that this service is only available on request and subject to availability.

Free WIFI is available throughout our hotel. If you have any technical questions or problems, please contact reception.

Doppelzimmer im Hotel Schlehdorn mit Doppelbett, und Holzwand.

Questions about rooms

A wide range of inclusive services are included when you book a room. Find out more about Schlehdorn’s feel-good services.

If you need an extra pillow or blanket, you can request this from our colleagues at reception.

To help protect the environment, rooms are cleaned only after you have checked out. However, we ensure your comfort every day by making the beds, taking out the trash, and replacing any towels left on the bathroom floor. We are happy to offer daily room cleaning on request.

You will find the following facilities in all our rooms and suites:

  • Free WIFI
  • Flat TV
  • Makeup mirror and hair dryer
  • Spa bag with bath towels and bathrobe
  • Hiking backpack and umbrella for your excursions
  • Room safe
Alle Fragen zum Wellnessbereich finden Sie hier

Questions about the spa area

  • Our indoor swimming pool is open from 7:30 am to 7:30 pm. However, it is reserved for our adult guests from 7:30 am to 10:00 am.
  • Depending on the sauna, from 11:00 a.m. to 7:30 p.m.
  • Our fitness center is open from 8:00 a.m. to 7:30 p.m. (It is located in the Schwarzenbach building, a 3- to 5-minute walk away.)

To book a spa treatment, we recommend that you make an early request. You can book your spa treatment either by e-mail to hotel@schlehdorn.de or via our inquiry form.

A spa basket containing a bathrobe, a bath towel and a sauna towel per person is available for all our guests in each room on arrival. Please always take it back to your room, the housekeeper will change the towel for a fresh one on request. We can also provide you with disposable bath slippers at reception.

Relax and enjoy some time to yourself! Please be considerate of all guests seeking relaxation.

restaurant altglashuetten in the black forest

Culinary questions

Yes. Please inform us of any allergies and intolerances in advance and speak to our staff on site.

  • Our breakfast buffet is available daily from 7:30 to 10:30 a.m.
  • We’ll be serving a hot snack from 12:00 PM to 1:30 PM. You’re also welcome to relax with coffee and cake until 3:00 PM.
  • Dinner is served between 6:00 p.m. and 8:00 p.m. (dining hours)

Yes. Just get in touch with us.

Experiences in the Black Forest

You can find tips on great excursion and hiking options on our travel trips page. Our staff at reception will also be happy to help you.

On request and for a fee, you have the option of renting an e-bike for your active vacation during the summer months. Please note that the bikes are available from a height of 1.40m. Unfortunately, we cannot offer children’s bikes on site.

You can borrow a hiking rucksack for your tours from your room. Hiking tips for excursions in the Black Forest are available at reception.

With the KONUS guest card, our hotel guests benefit from free use of buses and trains. You will receive this when you check in.